How to get actionable insights from survey data

min read

What is actionable insight?

Actionable insight is a valuable business tool that can help companies improve their performance and make better decisions. By identifying and understanding the factors that are driving success or failure, businesses can take corrective action to improve their bottom line. Insightful analysis provides decision-makers with the information they need to identify opportunities and threats, make informed choices, and respond quickly to changing conditions.

Via text clustering

Text clustering is a technique used to group similar pieces of text together. This can be useful for organizing large amounts of data, or for finding specific information. Text clustering algorithms analyze the words in a document and group them based on their similarity. This can be done manually, or using software tools such as Relevance AI. With Relevance AI’s no-code platform, you can perform text-clustering in just a few clicks to produce dashboards similar to the ones below.

Via Tagging (or fixed taxonomies)

Tagging is a method of organizing and managing digital content by attaching descriptive labels to files or documents. This can be done manually, but more often than not it is done through the use of software that automatically tags content based on its characteristics (e.g. keywords, author, date created). This makes it easier for users to find what they are looking for and helps keep track of changes made to documents over time. Relevance AI’s platform makes it easy to tag with useful content using labels that you have yourself.

Example Relevance AI graph of analysing taxonomies over time

Via Dynamic Taxonomies

A dynamic taxonomy is a taxonomy that can be changed or updated as new information becomes available. This allows for a more accurate and up-to-date classification of items. A dynamic taxonomy allows survey data to speak for itself without imposing assumptions on the data. This allows us to find trends without worrying about them.

And there you have it! A few different ways to analyse your survey data over time or longitudinally. All of these are provided with Relevance AI’s no-code platform, allowing you to analyse your unstructured data (such as surveys) incredibly easily.

How to get actionable insights from survey data
Jacky Wong
July 18, 2022
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